MKPS is a continuous improvement philosophy.
Adapted by Herman Miller from Toyota in 1996, it is a lean manufacturing approach focused on improving quality, reliability, lead times, and delivery for peak performance.
Adapted by Herman Miller from Toyota in 1996, it is a lean manufacturing approach focused on improving quality, reliability, lead times, and delivery for peak performance.
At Sedgwick Business Interiors, a certified dealer of MillerKnoll, our participation in the MillerKnoll Performance System (MKPS) has transformed the way we deliver value to our clients. By aligning our processes with this proven system, we’ve elevated consistency, reliability, and overall project execution—allowing us to meet and exceed client expectations every day. Through these efforts, we’ve strengthened quality outcomes, minimized errors, and streamlined timelines to better support the pace of today’s projects.
MKPS has also enhanced our flexibility. By optimizing how we plan, specify, and deliver across a wide range of product lines, we’re able to adapt more efficiently to changing project needs, tighter schedules, and evolving client priorities.
As MillerKnoll continues to expand MKPS across its collective of brands, including legacy lines like Knoll, Sedgwick Business Interiors remains committed to applying these principles at every level of our organization. Through ongoing training and continuous improvement, our team is empowered to solve problems proactively, reduce inefficiencies, and deliver a seamless experience—ensuring our clients receive exactly what they need, on time and in excellent condition.